Effective Date: August 24, 2026

EverWhen Therapy, LLC (“EverWhen Therapy,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how information may be collected, used, and protected when you visit our website, contact our practice, or inquire about our in-person or telehealth therapy services.

Information We May Collect

We may collect personal information that you voluntarily provide to us, including your:

• Name
• Email address
• Phone number
• Contact preferences
• Information submitted through website contact or inquiry forms
• Information you provide when requesting or scheduling services

Our website may also collect limited technical information automatically, such as browser type, device information, IP address, and general website usage data. This information may be used to maintain, secure, and improve the website.

How We Use Your Information

We may use the information you provide to:

• Respond to questions or requests
• Contact you regarding therapy services
• Schedule or coordinate appointments
• Provide administrative or customer service support
• Operate and improve our website and services
• Meet applicable legal, regulatory, and professional requirements

We do not sell or rent your personal information.

Therapy and Health Information

EverWhen Therapy provides both in-person therapy and telehealth therapy. Information collected as part of your clinical care may be considered protected health information and is handled in accordance with applicable privacy laws, professional standards, and EverWhen Therapy’s clinical privacy practices.

This website Privacy Policy is intended to address general website and contact information and does not replace any Notice of Privacy Practices, informed consent documents, telehealth agreements, or other clinical privacy documents provided to therapy clients.

Email and Website Communications

Please be aware that standard email and general website contact forms may not always provide the same level of security as a secure healthcare communication platform. We recommend avoiding highly sensitive clinical or medical information when contacting us through regular email or a general website form.

If you are an existing client, please follow the communication procedures provided by your therapist for confidential clinical matters.

Telehealth

Telehealth services may involve electronic communications and technology platforms. EverWhen Therapy takes reasonable steps to use appropriate systems and safeguards for telehealth services.

Additional information regarding telehealth privacy, security, and consent may be provided before beginning online therapy.

Cookies and Analytics

Our website may use cookies or similar technologies to help the website function properly, understand how visitors use the site, and improve the user experience.

Depending on the tools used on our website, third-party services may collect limited technical or usage information according to their own privacy policies.

Sharing of Information

We may share information with service providers that assist us in operating our practice or website when reasonably necessary to provide those services. We may also disclose information when required by law or when necessary to protect the rights, safety, or security of EverWhen Therapy, our clients, or others.

Clinical information is subject to additional privacy protections and disclosure requirements.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no website, email system, or electronic transmission can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites. EverWhen Therapy is not responsible for the privacy practices, security, or content of websites operated by other organizations.

Children’s Privacy

Our therapy practice may provide services to children and adolescents; however, this website is not intended for children to independently submit personal information without the involvement of a parent, guardian, or other legally authorized individual when required.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, technology, or legal requirements. The updated effective date will be posted at the top of this page.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

EverWhen Therapy, LLC
3950 Chain Bridge Road
Fairfax, VA 22030

Phone: 571-234-9184
Email: Alexandra Herrera at aherrera@everwhentherapy.com